INFORMATION WE COLLECT:
Information you give us. In your use of the Site, you may provide us with various information that personally identifies you. For example, we collect information from you when you make a booking through our reservation system or stay at the Homestays. Information collected during the course of the reservation and during your stay may include:
- Your name, email address, home and business address, phone number, nationality and payment card information; and
- Information such as stay and room preferences made during the course of your reservation such as your preferred room type and specific requests to the Homestays.
This information may be provided to us directly when you make a reservation through our reservation system, through our websites, directly at the hotel or through mobile applications. In some cases, we may receive this information from a third party, such as when you book through an online travel agency or Homestays booking site such as Airbnb.
HOW WE USE INFORMATION WE GET FROM YOUR USE OF THE SITE.
We also collect information from you when you browse the Site, use our mobile applications or participate in certain services at mindmytravel.com, such as wireless internet services. In these instances, information such as your country information, internet protocol (“IP”) address, media access control address and other characteristics about your system or device may be automatically collected using third party apps like google analytics.
This information may be collected for functional purposes as well as to improve your experience when using these services. This information may also be used for aggregated trend and statistical analysis, and for showing you more relevant advertisements and messages. Site usage may also provide us with other information including, without limitation, domain server, type of computer, and type of web browser and other relevant information about your online experience and use of the Site.
This information is not shared by any third party partner and will normally not be used to advertise to you directly in the future this information only used to create and analyze statistical data related to user experience and conversions.
INFORMATION STORED ON YOUR COMPUTER (“COOKIES”).
in the event that Mindmytravel uses a cookies a popup asking for user permission will pop up on your first visit . We use local php sessions to identify you and move data between the session in order to build a more meaningful user experience within the framework of your browser and since we are not collecting any information like preferences or login passwords we are dedicated to ensuring your data is as safe as it gets.
HOW WE USE THIS INFORMATION: We use the information collected from you primarily to fulfill your reservation. Prior to your stay, this may include sending your information to the travel partner or sending you pre-stay communications in the form of transactional message. Following your stay, we may also send you post-stay communications and satisfaction surveys to get feedback on your experience.
. We also may use information related to your stay to display targeted advertisements on our websites or on third party websites such as Facebook and Instagram. Additionally, we use this information for purposes of aggregated trend and statistical analysis to evaluate and improve our products and services, plan new locations and services and as well as other market research.
WHO WE SHARE YOUR INFORMATION WITH:
We will share your information with the travel partner you are staying at to fulfill your reservation.
We may also share your information with third party service providers to provide services in relation to our business as well as to help us improve our products and services.
For example, we might use a third party or a third party product for the purposes of market research and data analytics. In certain instances, subject to local consent requirements, third party service providers may also assist us with various marketing campaigns. We may will not share your information with third parties to extend special offers about their own products and services to you. Any such parties will need to agree to comply with our privacy requirements before we provide them with information.
Aside from the purposes described above, we do not share your stay information with any other third parties unless we have your consent or under special circumstances, such as:
- when we believe in good faith that the disclosure is required by law or to protect the safety of guests, employees, the public or property owners;
- when disclosure is required to comply with a judicial proceeding, court order, subpoena, warrant or legal process; or
- in the event of a merger, asset sale, or other related transaction.
There may be other times when we collect and use personal information, for example if you choose to participate in one of our competitions or sweepstakes, sign up to receive our newsletters or other special offers and promotions, download one of our mobile applications or participate in one of our other services.
As mindmytravel is affiliated with other Homestayss owned by affiliated companies, the information that you provide us during the course of a reservation or through the provision of any other services may be transferred to any of our affiliated entities and travel partners around the world for the purposes of carrying out or facilitating these services.
LOCATION INFORMATION AND SERVICES
We may receive information about your location during the course of and for the purpose of providing you the services described above through your use of our websites and mobile applications. For example, if you are using our mobile applications and have consented to sharing your location information with us, this information might be collected through GPS or Bluetooth technologies to enable us to provide certain services to you such as customized offers and promotions. In addition to your use of our websites and mobile applications, we may also receive location information from wireless networks or cellular towers in proximity to your mobile device, through your internet protocol (“IP”) address or through your use of other services we provide at our chosen travel locations, such as wireless internet services. We may also have access to location information that you provide to us through your use of social media, such as when you “tweet” your location. Your location preferences can be set or modified at the device level or through modifying your settings with the relevant social media platform.
We may use various social media features such as the Facebook “Like” button on our websites and mobile applications. Certain information may be shared or otherwise provided to us through your use of these features in conjunction with our services and programs. Subject to your account and privacy settings, we may also be able to see information that you post when using these social media platforms whether or not you are using one of our services. In some instances, depending on the circumstances, we may contact you on these social media platforms. The information you post on social media sites as well as the controls surrounding these disclosures are governed by the respective policies of these third parties.
HOW WE SECURE YOUR INFORMATION
We are committed to protecting the confidentiality and security of the information that you provide to us. To do this, technical, physical and organizational security measures are put in place to protect against any unauthorized access, disclosure, damage or loss of your information. The collection, transmission and storage of information can never be guaranteed to be completely secure, however, we take steps to ensure that appropriate security safeguards are in place to protect your information.
MANAGING YOUR PREFERENCES AND INFORMATION
We want to ensure that you have the necessary tools at your disposal to control the information that you provide to us, including how we communicate with you. It is also important that you contact us to update your information if any of it is inaccurate or changes.
MANAGING YOUR INFORMATION
Through the provision of the services described above, we and in some instances our third party partners and service providers, may communicate with you in relation to a reservation or to support any other services that we provide.
SPECIAL INFORMATION FOR CALIFORNIA CONSUMERS
California residents may request a list of certain third parties to which we have disclosed personally identifiable information about you for their own direct marketing purposes. You may make one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. You may request this information in writing by contacting us through one of the methods listed under the “How to contact us” section. Please allow up to thirty (30) days for a response.
LINKS TO OTHER SITES
Our websites and applications may contain links to websites that are maintained and/or controlled by third parties. We make no representations or warranties with respect to such third-party websites. We encourage you to review the privacy policies of these third party websites as their privacy practices may differ from ours.
I agree that the information collected by this form will be stored in a database in order to process my request.
In accordance with the "General Data Protection Regulation", you can exercise your right to access to your data and make them rectified via the contact form.
Our websites are not intended for children and we do not intentionally solicit or collect personal information from individuals under the age of 18. If we are notified or otherwise discover that a minor’s personal information has been improperly collected, we will take all commercially reasonable steps to delete that information. In limited instances, we may have a campaign or program targeted towards children. In these instances details on the information practices will be presented within the terms and conditions of the program or campaign.